Why your experience matters

At Hampshire Psychiatry it is our intention that every client has a positive experience with the service. Starting with the first enquiry, the subsequent initial booking, the first clinician assessment, follow-up  reviews, ending visit and use of the portal. These should be simple to navigate, reassuring and clinically valuable experiences that leave you feeling much better than when you started this journey with us.

Feedback
Therefore it is immensely important to us that you feel able to communicate your experience to us informally at the time of the consultation or via the Carepatron portal messaging service.

Concerns and Complaints
If ever there are significant concerns or if you would like to make a complaint, please contact Dr Priyanka Pillay directly via the Carepatron portal to arrange a time to discuss your concerns, so that action may be taken to resolve them for you.